Privacy

Policy

We collect and process information about you when;

• you subscribe to receive marketing information
• complete an enquiry form, a survey or provide customer feedback
• participate in competitions
• purchase our products or services
• contact us by telephone, email or in writing

This information will include name, company, e-mail and may include telephone number, address, company position. Website usage information is collected using cookies.

Information from Other Sources – Occasionally, we may obtain information from third parties and sources other than this web site, such as our business partners and contractors.

Below are the basis on which we process your information. If a basis on which we process your personal information is no longer relevant, then we will immediately stop processing your data. If the basis changes then if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

1. Contract | When you purchase an event, product or service from us, a contract is formed. To fulfill that contract, we must process the information you give us and it may include personal information. We process this information on the basis there is a contract between us and you have requested we use the information. We act as an agent for certain events and services, so it may be necessary for us to share information with a third parties, such as venues, caterers or other relevant event suppliers in order to complete the contract. We shall continue to process this information until the contract between us ends.

2. Consent | When you contact us, subscribe to marketing, browse our web site, request information on our products and services or job opportunities, you provide your consent to us to process information that may be personal information. If you have given us explicit permission to do so, we may occasionally pass your contact information to selected business partners, event suppliers or venues, whom we consider provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us via email at Privacy@helix-e.com. However, if you do so, you may not be able to use our website or our services further.

3. Legitimate Interests | Where we process your information on this basis, we give careful consideration to whether the same objective could be achieved through other means. Or if processing (or not processing) might cause you harm, and if you would expect us to process your data, and would consider it reasonable to do so. For example, we may process your data on this basis for the purposes of:

4. Legal Obligations | Sometimes, we must process your information in order to comply with a statutory obligation. For example, financial records or we may be required to give information to legal authorities if they so request or if they have the proper authorisation, this may include your personal information.

Periodically, We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes and each email contains an Unsubscribe option.

If you no longer wish to be contacted for marketing purposes, please contact us.

Cookies are small text files placed on your computer by your web browser to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Requests by your web browser to our servers for web pages and content are recorded. We record information such as your location, internet service provider, IP address, browser type and details such as the type of computer or device and the screen resolution.

Our website connects to servers located in the United States. In using our web site, please understand that you may be transferring your information outside of the EU or other regions, for storage and processing.

When your information is transferred, we will protect it as described in this Privacy Policy. By providing your information on our web site, you consent to such transfer, storage, and processing. We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

We use various safeguards to protect the integrity and security of your information that we collect. However, as no security measures are perfect or impenetrable, we cannot guarantee that your information will not be accessed by a breach of our safeguards.

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

• to provide you with the services you have requested;
• to comply with other law, including for the period demanded by our tax authorities;
• to support a claim or defence in court.

If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.

We may aggregate your personal information in a general way and use it to provide class information, for example;

If we use your information for this purpose, you as an individual will not be personally identifiable.

Our website contains links to other websites. This privacy policy only applies to this website, so when you link to other websites we encourage you to read their own privacy policies.

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records. Our Privacy policy was last reviewed on the 12th December 2024.

If you have any question regarding our privacy policy, please contact us.

You have the right to request a copy of the information that we hold about you. For details on how your information is used, how we maintain the security of your information, to request a copy of the information or to update information, please contact us by

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at the ico.org.uk.